Cancellation Policy

Cancellation Policy

Last Updated: May 18, 2026

Thank you for shopping with Gardenova Seeds. This Cancellation Policy explains how customers may request to cancel an order after placing a purchase on our website.

Order Cancellation Window

Customers may request to cancel an order within 24 hours after placing the order, as long as the order has not already been processed, packed, or shipped.

Once an order has been processed, packed, or shipped, we may no longer be able to cancel it.

How to Request a Cancellation

To request an order cancellation, please contact us as soon as possible using the contact information below.

Please include the following details:

Order number
Customer name
Email address used for the order
Reason for cancellation

We will review the order status and confirm whether the cancellation request can be approved.

Orders Already Processed or Shipped

If your order has already been processed or shipped, it cannot be cancelled. After delivery, you may review our Return Policy to see whether your item is eligible for return.

Refunds for Cancelled Orders

If your cancellation request is approved before the order is processed or shipped, we will issue a refund to the original payment method used at checkout.

Refund processing times may vary depending on your bank, card issuer, or payment provider.

Gardenova Seeds Right to Cancel Orders

Gardenova Seeds reserves the right to cancel an order if:

The product is unavailable
Payment cannot be verified
The shipping address is incomplete or invalid
The order appears fraudulent or suspicious
We are unable to fulfill the order for operational reasons

If we cancel your order, we will notify you and issue a refund when applicable.

Seed Product Notice

Seeds are natural products. Once an order has been shipped, cancellation may not be available because product handling, storage, and shipping conditions may affect seed quality.

Contact Information

If you have any questions about this Cancellation Policy or need to request an order cancellation, please contact us:

Gardenova Seeds
Email: hillaryboxx29@hotmail.com
Phone: 231-584-2364
Address: 513 CHERRY ST UNIT A, NORRISTOWN, PA 19401, United States
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM