Shipping policy
Shipping & Delivery Policy
Last Updated: May 18, 2026
Thank you for shopping with Gardenova Seeds. This Shipping & Delivery Policy explains how we process, ship, and deliver customer orders.
Order Processing Time
Orders are usually processed within 1–5 business days after payment is successfully received.
Business days are Monday through Friday, excluding weekends and public holidays. During busy seasons, holidays, or high order volume, processing may take slightly longer.
Shipping Time
After an order has been processed and shipped, estimated delivery time is usually 2–15 business days, depending on the destination, carrier service, weather, holidays, and other factors outside our control.
Delivery times are estimates only and are not guaranteed.
Shipping Area
Gardenova Seeds ships orders to available service areas shown at checkout. Customers are responsible for entering a correct and complete shipping address when placing an order.
Shipping Confirmation
Once your order has shipped, we may send a shipping confirmation email with tracking information if tracking is available for your order.
Incorrect or Incomplete Address
Customers are responsible for providing the correct shipping address before submitting an order. Gardenova Seeds is not responsible for delays, failed delivery, or lost packages caused by incorrect, incomplete, or outdated customer-provided addresses.
If you notice an address error after placing an order, please contact us as soon as possible. We cannot guarantee address changes after an order has been processed or shipped.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us with your order number and photos if applicable. We will review the issue and assist where possible.
Some shipping delays may be caused by carriers, weather, holidays, incorrect addresses, or other circumstances outside our control.
Seed Product Notice
Seeds are natural products. Delivery delays, heat, moisture, or improper storage after delivery may affect seed quality. Germination and growing results may vary depending on soil, water, sunlight, temperature, planting method, storage, and local growing conditions.
Contact Information
If you have any questions about shipping or delivery, please contact us:
Gardenova Seeds
Email: hillaryboxx29@hotmail.com
Phone: 231-584-2364
Address: 513 CHERRY ST UNIT A, NORRISTOWN, PA 19401
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM